Testimonials
The Birthday Site is so easy to
use! I'll never have any excuse to
forget important events again!
AS - Chichester, UK
Secure Ordering
All orders made on The Birthday Site are secured for your privacy!
Saturday 05 July 2008 
1 greeting for today!
1 greeting for today!Help using The Birthday Site
This area provides help for users of The Birthday Site. We believe we have created an online greetings eCards system which is incredibly easy to use, but there may be times when some of our visitors might need support.
You can also contact our support team for more information, and we'll naturally be delighted to provide any assistance you might need.
Don't forget, we're always here to help you!
Searching for greetings
- I can't search for a greeting I've placed/had placed for me!
- At The Birthday Site, we let visitors search greetings on our system for FREE! However, you can only search for eCards which are "live" on the system - in other words, those which are within the time allocated for viewing by their recipients - this can be 1 week, 2 weeks or 4 weeks either side of the date of the event being celebrated.
Your Account
- I've registered, but I can't log in!
- Have you activated your account? When you register, you will be sent an email to your chosen address which confirms your registration, and provides a link containing an activation code. Please click on the link from your email software, and this will activate your account so you can use it to log in to our system. If you didn't receive the message, please check to see that it hasn't been mistaken for spam by your email software. If you have any further problems, please contact our support team.
Placing Greetings
- I'm having trouble previewing my greeting!
- Is JavaScript support enabled on your Web Browser software? You need JavaScript to be active in order to view the live preview of your card. You also need it enabled to add multiple recipients for your greeting. Please check your Browser documentation for more information - on virtually all browsers, JavaScript support is enabled by default, but some users choose to turn it off. If this still does not help, please contact our support team.
Viewing Greetings
- I can't view my greeting!
- Greetings on The Birthday Site are displayed as Flash "movies" - this is a popular format for animations on the Web. To view them, you will need to make sure that you have the Adobe™ Flash Player installed on your computer. If you don't already have this, you can get it from the developer's website - but don't worry as this is free to download, and very easy to install and use.